Privacy Policy, Terms & Conditions

Effective Date: June 4, 2025

Version: 2.0
Last Updated: June 4, 2025

 

1. Privacy Policy

Who We Are

Our primary website address is: https://apexwebservices.com
Our AI services website is: https://aiwithapex.com

Apex Web Services is a technology and education company providing premium AI education community/content, web hosting, AI automation services, and digital solutions, operating from Phoenix, Arizona, United States.

2. Data Collection & Usage

Personal Data We Collect

Comments & User-Generated Content
When visitors leave comments on our sites, we collect the data shown in the comments form, including the visitor’s IP address and browser user agent string for spam detection purposes. An anonymized string created from your email address (hash) may be sent to the Gravatar service to check if you are using it. If your comment is approved, your profile picture becomes visible to the public in the context of your comment.

Contact Forms & Communications
Our websites include contact forms that collect your name, email address, and message content. This information is used exclusively to respond to your inquiries and provide requested assistance. We do not use contact form submissions for marketing purposes unless explicitly authorized by you.

Media & File Uploads
If you upload images to our websites, avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract any location data from images on the website.

Cookies & Tracking
We use cookies for the following purposes:

  • Comment Convenience: If you leave a comment, you may opt-in to saving your name, email, and website in cookies for one year
  • Login Sessions: Login cookies last for two days, screen options cookies last for one year
  • Analytics: We use Jetpack, Google Analytics, and Calendly, which serve their own cookies
  • Functionality: Various cookies for site functionality and user experience

Analytics & Performance Monitoring
We use Jetpack and Google Analytics to understand visitor interactions with our websites. These services collect information such as visitor numbers, pages visited, time spent on pages, IP addresses, browser types, Internet service providers, and date/time stamps.

Embedded Content
Articles on our sites may include embedded content (videos, images, articles) from other websites. Embedded content behaves exactly as if the visitor visited the other website directly, and those websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with embedded content.

3. Data Protection & Security

Comprehensive Security Measures

We prioritize the security of your personal data with comprehensive protection measures including:

  • Always-on protection with full-stack WordPress security
  • Enterprise Web Application Firewall (WAF)
  • Real-time malware scanning and patching powered by Imunify360
  • PCI compliance standards
  • Built-in protection layers
  • Unlimited SSL certificates
  • Automatic updates for WordPress core, plugins, and themes

Secure Information Handling Protocols

To ensure the highest security standards, we always request developer access through official systems of external applications. When secure information is required from clients, we never ask for it via unsecured channels. Our preferred service for transmitting sensitive information is OneTimeSecret.com, which ensures secure, one-time sharing of confidential data.

Client Responsibility: Clients are fully responsible for any information they send of their own accord and must immediately re-secure their credentials if sent outside of secure, pre-confirmed channels.

Data Breach Procedures

In the event of a data breach, we follow industry-standard procedures:

  1. Immediate identification and assessment of the breach
  2. Containment and mitigation efforts
  3. Notification of affected users and relevant authorities within 72 hours
  4. Comprehensive review and response actions to prevent future breaches

Data Sharing & Third Parties

We do not share your personal data with any third-party entities. All information collected through our websites is kept strictly confidential and used solely for internal purposes as described in this privacy policy. We do not receive data from third-party sources as part of our operations.

Data Retention

  • Comments: Retained indefinitely to recognize and approve follow-up comments automatically
  • User Profiles: Stored as long as the account remains active
  • Contact Form Data: Retained for 2 years for customer service purposes
  • Analytics Data: Retained according to Google Analytics and Jetpack policies

4. Your Rights & Data Control

Your Data Rights

If you have an account or have left comments, you can:

  • Access: Request an exported file of personal data we hold about you
  • Rectification: See, edit, or update your personal information at any time
  • Erasure: Request deletion of any personal data we hold about you
  • Portability: Receive your data in a structured, commonly used format
  • Objection: Object to processing of your personal data

Note: Data erasure does not include information we are obliged to keep for administrative, legal, or security purposes.

Age Restrictions

Our services are intended for users 18 years or older. Users under 18 must have explicit parental consent before using our services.

Automated Decision Making

We do not engage in automated decision-making or profiling using user data.

5. Terms & Conditions for Digital Products and Services

Welcome to Apex Web Services! These Terms and Conditions govern the sale and use of all digital products and services offered through our websites. By purchasing and using these products and services, you agree to comply with and be bound by these terms.

Acceptance of Terms

By purchasing digital products or services from Apex Web Services, you confirm your agreement to these terms. If you disagree with any part of the terms, please refrain from making any purchase.

Changes to Terms

Apex Web Services reserves the right to modify these terms at any time. Changes will become effective immediately upon posting on the website. Continued use of our products and services after such changes constitutes your acceptance of the new terms.

Legal Capacity

By making a purchase, you confirm that you are legally capable of entering into binding contracts and are at least 18 years of age.

6. Services & Digital Products

Product Description

Apex Web Services endeavors to accurately describe and display its digital products and services on our websites. Despite our efforts, we cannot guarantee that all product descriptions, images, and content are error-free, complete, or current.

License and Use

The purchase of a digital product or service grants you a non-exclusive, non-transferable license to use the product or service as specified in the terms for each product. All rights, title, and interest in and to the products and services remain exclusively with Apex Web Services.

Intellectual Property Rights

All website content, designs, code, and proprietary materials remain the exclusive property of Apex Web Services unless explicitly transferred in writing. Clients receive usage rights only, not ownership.

Service Level Agreement

We strive for 99.9% uptime for our hosting services. In cases of extended downtime exceeding 24 hours due to our systems, clients may receive service credits as our sole remedy.

7. Payment & Refund Policy

Payment Terms

Unless otherwise stated, full payment is required at the time of purchase confirmation. Access to digital products and services will be granted only after full payment is received.

Refunds and Cancellations

Due to the digital nature of our products, refunds or cancellations are generally not offered once a purchase has been made. Refunds or credits may be issued at our sole discretion under exceptional circumstances. Customers are advised to thoroughly review their selections before purchasing.

8. Domain Name Management

Important: We have strict policies due to the nature and complications involved with Domain Name management, but if clients communicate issues clearly, we have always been very flexible with difficult challenges.

Payment and Late Fees

  • Non-Payment: If payment for domain name services is not received by the due date, a late fee of $50/month will be imposed until the balance is paid
  • Settlement Period: Clients must settle outstanding balances within 2 weeks to avoid further actions

Recovery and Redemption

  • Recovery Fee: If a domain remains unpaid for 3+ months and the client wishes to reclaim it after service suspension, a recovery fee of $50/month will be applied
  • Transfer Advisory: Clients are advised to transfer their domain names prior to service termination if they wish to manage them independently
  • Redemption Period: After service termination due to non-payment, domains enter a 30-day redemption period as dictated by registrar policies
  • Domain Ownership: If domains are not reclaimed or fees settled within the redemption period, Apex Web Services reserves the right to take ownership to recover unpaid fees

9. Service Termination

Grounds for Termination

Non-Payment
If payment for services is not received by the due date, Apex Web Services reserves the right to suspend or terminate access to provided services. Clients will receive notification and must settle outstanding balances within 2 weeks (unless other terms are agreed upon in writing) to avoid termination.

Abuse of Staff
Apex Web Services is committed to maintaining a respectful, safe environment for our staff. If a client engages in behavior that is abusive, threatening, or harassing towards our staff, we reserve the right to suspend or terminate their services immediately. No refunds of any sort will be dispersed in this type of scenario.

Illegal Activities
Engaging in illegal activities directly or indirectly related to the services provided by Apex Web Services will result in immediate suspension or termination. This includes, but is not limited to, hosting illegal content, using services for unlawful purposes, or purposely violating intellectual property laws.

Post-Termination Responsibilities

At the termination of services, Apex Web Services is immediately free of any responsibility associated with the access provided. Clients are required to withdraw the developer access granted to us promptly to maintain the security of their systems.

10. Limitation of Liability

Recording and Transcription Notice

Notice of Recording: All client meetings and communications conducted through our platforms are recorded for quality assurance purposes and to facilitate accurate transcription services.

Platform Use Restrictions

  • Disclaimer of Liability: The Company expressly disclaims any and all liability, responsibility, or obligation arising from or related to the use of our platforms for confidential, privileged, or private communications. Users acknowledge and agree that they utilize our platforms at their own risk.
  • Prohibited Use: Our platforms are not intended for, and users are expressly prohibited from conducting, confidential attorney-client communications, privileged discussions, or any other private conversations that may require legal protection or confidentiality.

Liability Limitations

TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY CLIENT IN THE 12 MONTHS PRECEDING THE CLAIM. This limitation applies to all claims, whether in contract, tort, or otherwise.

Apex Web Services will not be liable for any indirect, incidental, consequential, or special damages arising from the use or inability to use our digital products or services, even if we have been advised of the possibility of such damages.

Force Majeure

Apex Web Services shall not be liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, internet outages, or other unforeseeable events.

Indemnification

You agree to indemnify, defend, and hold harmless Apex Web Services and its employees from any claims, damages, expenses, or liabilities arising from:

  • Your breach of these Terms and Conditions
  • Your violation of any law
  • Your infringement of the rights of a third-party
  • Your use of our platforms for unauthorized or prohibited purposes

11. Legal Compliance & Governing Law

Industry Regulatory Compliance

As a provider of hosting solutions and AI automation services, we adhere to relevant industry standards and regulatory requirements including:

  • Federal Trade Commission (FTC) guidelines
  • Arizona state laws regarding data protection and privacy
  • California Consumer Privacy Act (CCPA) compliance
  • General Data Protection Regulation (GDPR) for EU visitors
  • Best practices for internet security and data privacy
  • Technology and telecommunications industry standards

Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Arizona and applicable federal laws, with jurisdiction in Phoenix, Arizona courts.

Dispute Resolution

All disputes arising from these terms shall be resolved through binding arbitration in Phoenix, Arizona, rather than court litigation, except for claims involving intellectual property rights. You agree to first try to resolve disputes informally by contacting the Company.

Severability and Waiver

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect.

12. Contact Information

For any questions regarding this Privacy Policy or Terms and Conditions, please contact us:

Email: Max< a t >AIwithApex.com
Website: https://apexwebservices.com
AI Services: https://aiwithapex.com

Mailing Address:
Apex Web Services LLC
Phoenix, Arizona, United States

Document Information:
Effective Date: June 4, 2025 | Version 2.0
This document combines our Privacy Policy and Terms & Conditions for comprehensive legal coverage.